Aura Version Privacy Policy
This Privacy Policy explains how TECHPOD AI DATASERVICE PRIVATE LIMITED (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you use Aura Version (auraversion.com) and related products. Aura Version is owned and operated by TECHPOD AI DATASERVICE PRIVATE LIMITED.
Aura is owned and operated by TECHPOD AI DATASERVICE PRIVATE LIMITED, a company incorporated in India.
1. Who We Are
Aura Version is the official haptic movie-trailer brand and platform at auraversion.com, owned, developed, and published by:
TECHPOD AI DATASERVICE PRIVATE LIMITED
Incorporated in India
Email: support@auraversion.com
Website: auraversion.com
This is the legal entity App Store and Play Store reviewers, partners, and users should treat as the data controller and publisher of Aura. Related products in the same family — including HapticCore Studio (desktop authoring) and HapticCore Preview (device companion) — are also operated by TECHPOD AI DATASERVICE PRIVATE LIMITED unless a specific product page states otherwise.
2. Scope
This Privacy Policy applies to:
- Aura(iOS & Android) — the haptic video app for trailers, Shorts, and Worlds with synchronized Core Haptics and tactile playback.
- HapticCore Studio (macOS, Windows, Linux) — desktop authoring of Apple Core Haptics (
.ahap) in sync with video. - HapticCore Preview(iOS & Android) — on-device live preview over local Wi-Fi.
- Web platforms & APIs — including auraversion.com, Aura Studio Admin, Aura Ads, account portals, and customer support.
3. Subscriptions, In-App Purchases & Billing Data
Aura and HapticCore Studio may offer free access, paid subscriptions (including Aura Plus and organization plans), and in-app purchases.
3.1 Mobile purchases (Apple App Store & Google Play)
- Payment processing: Purchases inside the iOS or Android apps are billed by Apple or Google. We do not collect or store your full payment card number or banking credentials.
- Receipts & entitlements: We receive signed receipts, subscription status, and transaction identifiers solely to unlock and maintain features you paid for.
- Auto-renewal & cancellation: Subscriptions renew unless you cancel at least 24 hours before the end of the current period. Manage or cancel in Apple ID Settings or Google Play Subscriptions.
3.2 Web & organization billing
- Organization licenses and web checkout may be processed by PCI-compliant processors such as Razorpay or Stripe.
- We retain transaction records, billing contact details, and tax identifiers as required for accounting, tax, and license validation.
4. Information We Collect
We collect only what we need to operate Aura securely and improve the service. We do not sell personal data.
| Category | Examples | Purpose |
|---|---|---|
| Account | Name, email, avatar, organization name, authentication tokens | Sign-in, security, collaboration, and service messages |
| Subscription | Plan, renewal date, entitlements, purchase history | Feature access and license enforcement |
| Usage & playback | Views, haptic preferences, watch time, completion | Recommendations, player quality, aggregated analytics |
| Device & diagnostics | OS, device model, app version, crash and performance logs | Stability, compatibility, and support |
| Support | Tickets, emails, contact-form messages | Customer support and troubleshooting |
5. Local Machine Learning & Media Privacy
Unreleased cuts, audio stems, and haptic projects belong to you. Studio's generation pipeline is designed to keep that media on your machine.
- On-device AI: Semantic generation (PANNs sound-event detection and Silero VAD) runs locally via a bundled sidecar.
- No media upload for AI: Footage imported for haptic generation is analyzed in local memory. It is not sent to our servers to train public models.
- Local projects:
.hvprojfiles and generated.ahappatterns stay on disk unless you explicitly publish to Aura.
6. Local Wi-Fi & Preview Privacy
When pairing HapticCore Studio with HapticCore Preview:
- Discovery uses Bonjour / mDNS on your local network only.
- Video, playhead commands, and haptic packets travel between your computer and phone on that LAN — not through our cloud.
- Preview does not require an Aura account and does not collect personal data on our servers.
7. How We Use Information
- To provide Aura playback, Worlds, accounts, and Studio licensing.
- To process subscriptions, upgrades, and renewals.
- To keep video and haptics synchronized on supported devices.
- To produce aggregated, non-identifying analytics for publishers who use Aura.
- To detect abuse, debug outages, and protect the security of the service.
- To comply with applicable law, including India's Digital Personal Data Protection Act, 2023 (DPDP Act).
9. Retention & Security
- Security: TLS for data in transit; access controls and encryption at rest for production systems.
- Retention: Account data is kept while your account is active. After a verified deletion request we delete or irreversibly anonymize personal data within 30 days, except where law requires longer retention (for example tax records).
10. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal data, and to withdraw consent or complain to a supervisory authority. In India, this includes rights available under the DPDP Act.
To exercise these rights, email support@auraversion.com or use our contact form. We will not discriminate against you for making a valid request.
11. Children's Privacy
Aura is a general-audience entertainment product with optional haptic vibration. We do not knowingly collect personal data from children under 13 (or under 18 in India, as defined under the DPDP Act) without required parental consent. If you believe a child has provided us data, contact support@auraversion.com and we will delete it.
12. Updates & Contact
We may update this policy as products or law change. The effective date at the top will be revised; material changes may also be announced in-app or by email.
Data controller / publisher
TECHPOD AI DATASERVICE PRIVATE LIMITED
India
support@auraversion.com
auraversion.com/contact
Have legal or privacy questions?
Our compliance and security team responds within 24–48 hours.