Terms of Service

1. Acceptance of Terms & Eligibility

By downloading, installing, accessing, or using any part of the Aura or HapticCore platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You must be at least 13 years of age (or the minimum age of legal consent in your jurisdiction) to use our services. If you are entering into these Terms on behalf of a company, film studio, trailer house, or organization, you represent and warrant that you have full legal authority to bind that entity.

2. Platform & Services Overview

The Aura ecosystem comprises authoring, testing, and distribution tools for haptic media:

• Aura Streaming Mobile Apps (iOS & Android): Public and subscriber video streaming featuring frame-synchronized Apple Core Haptics and Android vibration feedback, vertical Trailer Shorts feeds, and interactive Aura Worlds.
• HapticCore Studio (Desktop): Professional workstation software for authoring, editing, validating, and generating Apple .ahap patterns in sync with video timelines.
• HapticCore Preview (Mobile Companion): Zero-latency Wi-Fi hardware bridge software for real-time tactile QA on physical mobile devices.
• Aura Production & Publishing Portal: Web tools for publishing trailers, managing title Worlds, and viewing campaign engagement analytics.

3. Account Registration & Security

To access certain features of Aura or HapticCore Studio, you may be required to register for an account.

• You agree to provide accurate, current, and complete information during registration and keep your account details updated.
• You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• You must notify us immediately at hello@aura.app upon becoming aware of any unauthorized security breach or credential compromise.

4. Subscriptions, In-App Purchases, Billing & Cancellations

Aura and HapticCore Studio may offer free features, tier-based recurring subscriptions (e.g., Creator Pro, Studio Enterprise), and one-time in-app purchases.

4.1 Mobile In-App Purchases (Apple App Store & Google Play)

• Billing Operator: In-app subscriptions and purchases on iOS and Android are billed directly through your Apple ID or Google Play account pursuant to the terms of the applicable app store.
• Recurring Auto-Renewal: Subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current standard rate, unless cancelled at least 24 hours prior to the renewal date.
• Managing & Cancelling: You can manage or cancel your subscription at any time in your Apple ID Account Settings or Google Play Subscriptions menu. Cancellation takes effect at the conclusion of the active paid billing cycle.
• Refunds:Refund requests for mobile in-app purchases are subject to Apple's and Google's respective refund policies and must be submitted directly through Apple or Google support channels.

4.2 Enterprise & Web Subscriptions

• Direct web-based commercial licenses, studio seats, and enterprise publishing contracts are billed in accordance with the terms specified in your order form or invoice.
• Fees are non-refundable except as explicitly provided in a separate executed enterprise agreement or required by applicable law.

5. Intellectual Property Rights & Creator Content Ownership

5.1 Creator Content Ownership

You retain 100% full intellectual property ownership of your media cuts, soundtracks, and authored haptic patterns. We claim no ownership over video footage, audio stems, trailer assets, or Apple .ahap files imported into HapticCore Studio or authored by you.

5.2 Limited Publishing License to Aura

When you explicitly choose to publish, submit, or distribute a trailer, scene, or haptic track through the Aura platform, you grant Aura a non-exclusive, worldwide, royalty-free license to host, transcode, stream, perform, and display that content solely for the purpose of operating, delivering, and promoting the Aura streaming service in accordance with your chosen campaign settings.

5.3 Aura Intellectual Property

The software, visual interfaces, interactive graphics, trademarks, logos, DSP algorithms, and underlying code of Aura and HapticCore Studio are the exclusive property of Aura Technologies Inc. and its licensors, protected by copyright, trademark, and trade secret laws.

6. Prohibited Conduct & Acceptable Use

When using our software and services, you agree not to:

• Upload, publish, or stream any content that infringes any third party's copyright, trademark, privacy, or proprietary rights.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of proprietary binaries, except where permitted by applicable law.
• Circumvent, disable, or tamper with security features, licensing mechanisms, or subscription entitlement systems.
• Transmit viruses, malware, worms, or malicious code through the platform.
• Use automated scrapers, bots, or data-mining tools to extract content or analytics from Aura without our express written consent.

7. Haptic Sensory Feedback & Health Advisory

Aura streaming and HapticCore Preview produce mechanical vibrations, physical force feedback, and audio-synchronized tactile sensations through device hardware (e.g., Apple Taptic Engine).

• Tactile Sensitivity: If you experience discomfort, numbness, or sensory fatigue while using haptic playback, immediately stop using the feature.
• User Toggle: Haptic feedback can be toggled on or off at any time via in-app player controls or system settings on your device.
• Medical Devices: If you use a pacemaker or other implanted medical device, consult your physician before using intense, continuous vibration feedback.

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AURA AND HAPTICCORE SERVICES, SOFTWARE, AND PLATFORMS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND DO NOT GUARANTEE THAT THE PLATFORM WILL OPERATE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AURA TECHNOLOGIES INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO AURA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00 USD).

10. Termination & Suspension

We reserve the right to suspend or terminate your account and access to Aura or HapticCore services at our discretion, without prior notice, if you breach these Terms or engage in illegal or harmful conduct.

You may terminate your account at any time by closing your account through your account settings or contacting support. Upon termination, all licenses granted to you under these Terms immediately cease.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA), except that you may assert qualifying individual claims in small claims court.

12. Contact & Legal Notices

If you have any questions, legal notices, or inquiries regarding these Terms, please contact us:

• Email: hello@aura.app
• Support Portal: aura.app/contact
• Address: Aura Technologies Inc., San Francisco, CA, USA